The Hidden Benefits of an Expense Tool: Fewer Errors, More Time

Pain points and challenges

As a governmental organisation, Hoogheemraadschap van Delfland considers it important that all business processes are easy, logical, and clear for the users.  

During a faction meeting, it was revealed that many expenses were not being claimed because members of the general board found the existing method too complex and time-consuming. Since all receipts were still submitted via a paper expense form, receipts were often missing or lost during the process. It was decided to explore a digital solution to address this problem. 

Why Mobilexpense

The choice for Mobilexpense was made due to the intuitive and user-friendly system offered, the extensive management and control options, and the collaboration with ADP. 

Expense management requirements

• A highly user-friendly solution 
• Application should be customised in the corporate identity of Delfland 
• Dynamic workflow, customisable for different groups 

Mobilexpense tool implementation

During the implementation, all specific characteristics of the expense reporting process were carefully mapped out and configured in Mobilexpense to ensure that all necessary details, regulations, and approval workflows were correctly set up.  

Both the web application and smartphone app were customised according to the corporate identity of Hoogheemraadschap van Delfland.  

Impact

Hoogheemraadschap van Delfland has been using Mobilexpense for a few years now.