Reach support for Declaree quickly

Users often don’t know who to contact when something goes wrong. They feel lost, and this causes delays and frustration for everyone.

New support contact flow

Users can now find their internal support contact directly in the Help menu, making it easier to know who to reach out to when assistance is needed. The support email address can also be copied in one tap for faster communication.

If your organisation hasn’t set a support contact yet, Declaree will automatically display up to three administrators as a fallback, so users are never left without guidance.

To support this improvement, the Help and User menus have also been refreshed with a cleaner layout, clearer structure, and new icons for a more intuitive experience.

For administrators in Declaree

For admins, a prompt will guide you through setting up your internal support contact by entering a name and email address (with an optional phone number).

This information can be updated at any time by going to 'Configuration' and select 'Profile'.

Help us to improve

Would you like to share your Declaree experience and help shape future updates?

Give a short feedback or leave your contact for user interviews: → Share your thoughts here

Prefer to do it later? On Declaree web, You can also go to the Help menu and click ‘Share feedback’ to send us your thoughts anytime.