Professional and consultancy services

Let our expense consultants guide you

Need help with your expense process? Our consultancy services offer expert guidance to CFOs, Finance Controllers, and users, helping you to smoothly navigate through our expense management ecosystem. Think of us as your friendly guides, here to make managing expenses a walk in the park.

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PCI DSS, ISAE 3402 and ISO 27001 certified
Streamlining expenses for European businesses

It's all about your benefits

Save time

Managing expenses across multiple entities can be a complex and time-consuming process. We help you make the most of your precious time.

Streamline processes

Our consulting team can create efficient workflows for booking travel and logging expenses, reducing the time you spend on these activities.

Optimise costs

By analysing travel and expense patterns, our team can identify cost-saving opportunities such as negotiated discounts.

Policy compliance

We ensure our clients comply with internal and external regulations, staying updated on travel expense rules and tax implications.

Support and expertise

We provide dedicated support and expertise in expense management, ensuring peace of mind for our customers as their business evolves.

Prevent legal issues

Our advice on best practices prevents legal issues and ensures proper documentation and audit of expense reports.

Why Mobilexpense's consulting services?

Our consultants bring a wealth of hands-on experience from diverse sectors, providing valuable insights into proven practices that drive optimal results. Let us support your organisation through the complex world of expense management.

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Optimisation at every step

Collaborating with our consultancy team optimises the setup and management of our products in your integrated environment, providing practical solutions and ensuring efficient operation within the operational framework.

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A customer-centric approach

We adopt a tailored approach, crafting strategies that align perfectly with your unique business needs and objectives. This guarantees a service experience that authentically mirrors your company's business needs.

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Don't just take our word for it!

See our customers' feedback

"The Implementation Team from Mobilexpense has been reactive to our requirements from day one. They have been available throughout our onboarding process to ensure we have configured our system correctly to meet our organisational business needs, and the users are set up correctly in the Workflow, Groups and Projects Sections. "

Sue Verran
Digital Applications Manager, Bromley Healthcare

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Choose your implementation package

Mobilexpense offers two implementation services with unique benefits and support for successful software deployment, allowing customers to choose the level of support that fits their specific requirements.

FAST TRACK SERVICE
Fast track packaged deployment implementation service.
Predefined, ready to use global solution blueprint without any complex customisation requirements.
Simple, fast and low cost implementation approach to reduce costs, risks and delays.
Dedicated customer resources (“core team”) with sufficient knowledge of the solution.
Independent of Mobilexpense’s implementation methodology and timeline.
Need for a lower level of engagement without frequent touchpoints and meetings.
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PREMIUM SERVICE
Fully managed premium implementation service
Custom configuration to incorporate complex/global requirements and roll out multiple countries/entities.
Expertise, best practice advice and consultancy to streamline deployment.
High touch facilitation and look to adopt Mobilexpense's personalised implementation methodology.
Fully managed implementations with the support of external resources (on site or online).
Successful and highly optimised implementation.
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Initiation phase & governance
Fast track service
Premium service
Customer “core team” training (on request)
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Email support
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Kick-off workshop/session
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Project management (Mobilexpense)
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Weekly meetings (online)
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Design & build phase
Fast track service
Premium service
Deployment of Mobilexpense solution blueprint
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Data import assistance
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Requirements definition
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Configuration
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Customisation & developments
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Internal Mobilexpense testing
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Validation phase
Fast track service
Premium service
Train-the-trainer onboarding session
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Deployment phase
Fast track service
Premium service
Go-live support
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Hypercare phase
Fast track service
Premium service
Hypercare period
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Handover to Mobilexpense support
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All plans include

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State-of-the-art mobile apps
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All types of expenses
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Free unlimited support

Frequently Asked Questions

How can a request for a fast track implementation service be initiated?

A request for a fast track implementation service can be initiated either by Mobilexpense Sales/Account Management or by the customer.

Which customers are eligible for the fast track implementation service?

Generally, all customers are eligible for the fast track implementation service. However, some customers may not be a good fit given their need for a higher service degree and Mobilexpense maturity level.

Upon request, an eligibility assessment will be performed by Professional Services.

Which request types can be handled via a fast track implementation service?

Entity rollouts and any pre-configured and validated Mobilexpense solution blueprints can be delivered via the fast track implementation service.

Upon request, an eligibility assessment will be performed by Professional Services.

What is a “solution blueprint”?

A solution blueprint is a pre-designed and standardised template that can easily be replicated (e.g. Mobilexpense blueprint entity, travel request module or other).

What is a “packaged deployment”?

A packaged deployment refers to a standardised and pre-configured implementation approach for deploying solution blueprints. In this deployment model, the solution blueprint is packaged with predefined configurations, settings, and best practices to streamline and expedite the implementation process.

What is a customer “core team”?

The customer “core team” is nominated by the customer and should possess extensive knowledge of the existing Mobilexpense solution blueprint. Depending on the request type and/or upon request, the customer “core team” can be trained and certified by Mobilexpense.

What are responsibilities of the customer “core team”?

After successful deployment of the solution blueprint by Mobilexpense, there is a formal handover to the customer “core team” that is responsible for driving the implementation process forward autonomously. For any subsequent configuration of the solution blueprint, the customer “core team” is fully responsible and must ensure alignment with the organisation's objectives and requirements. The customer “core team” further carries out the end-to-end testing of the Mobilexpense solution blueprint. After validation of the solution blueprint, Mobilexpense will support the customer “core team” with the go-live activities without any dedicated hypercare period.

What if the customer requires a scope change for a fast track implementation service?

In the event of a drastic scope change during a fast track implementation, it is crucial to conduct a thorough analysis to assess the impact on the project. In such cases, an Implementation Order or Change Request is necessary to document the revised requirements and outline the necessary adjustments. It is important to note that these changes are subject to additional charges to account for the extra effort, resources, and time required to accommodate the new scope and ensure successful implementation within the revised parameters.

What if the customer requires additional support (e.g. configuration, testing or other) for a fast track implementation service?

If the customer requires additional support for testing, configuration, or any other type of assistance during the implementation process, it is essential to assess the specific requirements. In such cases, a Change Request may be initiated to document the additional support needed. It is important to note that these additional services are subject to additional charges to cover the resources and expertise required to provide the requested assistance effectively.