BCD Travel, a provider of global corporate travel management, operates in 108 countries with US$ 24.6 billion total sales in 2016 and a combined worldwide workforce of 13,000 people. The company started to roll out the MobileXpense solution in 2011, starting with its global headquarters in Utrecht, Holland.
In the meantime, MobileXpense’s expense management module has been deployed in six countries across Europe: The Netherlands, Belgium, Luxembourg, France and Spain with Denmark to be the last in 2017. Currently, 1,350 users (roughly 10% of BCD’s global workforce) are utilising the system across BCD’s European operations. The company plans to expand the use of MobileXpense across other European subsidiaries.
Paul Reij heads the implementation of MobileXpense in Europe. He sees a high success rate amongst both users and administrators. “As we all know, travel expense management is not a very popular topic. But since implementing MobileXpense, the issue has been considered much less stressful and annoying. Our users are generally happy and, for administrators and controllers, the overhead that was expense management has been substantially reduced. The roll out went quite smoothly and was without major disruptions, and MobileXpense worked very closely with us to adapt the system to our specific needs.”
“I specifically like the policing functions that enforce limits and the right use of our policies, which differ from country to country.”
“Another particularly positive element is the full integration of credit cards into the system, as it facilitates the work of users as well as of administrators and controllers.”
“Services and support are up to speed and we have no issues to report on this front.”
“The success of our project wouldn’t have been possible without the expertise and especially the good cooperation between all the parties involved. After more than 15 years of business in the expense management industry, MobileXpense has gained impressive knowledge on how to deal with multinational deployments and large scope projects.”